USSD

Telko's Unstructured Supplementary Service Data (USSD) solutions enable real-time, interactive communication with consumers, fostering a direct and immediate connection. This technology facilitates the delivery of scalable services across various sectors, including banking, telecommunications, and customer support. With Telko's USSD, businesses can develop interactive menus and sessions that allow users to access a wide range of services through simple, short codes. These services include checking account balances, transferring funds, paying bills, subscribing to content, and much more.

The real-time nature of USSD ensures instant response times, enhancing user experience and satisfaction. Additionally, USSD is accessible on any mobile device without the need for an internet connection, making it an ideal solution for reaching a broad audience, including those in regions with limited internet access. Telko's USSD platform is designed to be robust, secure, and highly customizable, allowing businesses to tailor their services to meet specific consumer needs.

Features

Telko's USSD solutions provide instant, real-time communication with consumers, ensuring immediate interaction and response times. This feature enhances user experience by delivering prompt and efficient service.

The platform supports scalable services across various sectors such as banking, telecommunications, and customer support. It is highly customizable, allowing businesses to tailor their services to meet specific consumer needs and preferences.

USSD technology is accessible on any mobile device without requiring an internet connection. This makes it an ideal solution for reaching a broad audience, including those in regions with limited or no internet access.

Use Cases

USSD can be used to guide new users through the registration process for a service or platform. For example, a new mobile banking user can register for the service by following a series of prompts to enter necessary personal information.

Businesses can use USSD menus to provide customers with detailed product information. For example, a customer can dial a USSD code to receive information about various products, their features, prices, and availability.

Banks can offer USSD-based services for checking balances, transferring funds, and paying bills. This is particularly useful in regions where internet connectivity is unreliable.